Remote Support

Remote Support

Please contact one of our support staff before downloading they will need to have your support code ready.

Steps to take for Remote Support to work:

  1. Click one of the links to your right, or below to download manually.
    Windows download
    Android download (watch setup tutorial)
    Mac download
    iOS download (watch setup tutorial)
  2. Launch the downloaded program.
    It may be in your Downloads folder.
  3. Give the 9-digit number to your IT admin.

When you want to end the support session, be sure to quit the program.

This ensures your computer cannot be remotely accessed any more until you download and run the program again.


Windows Download Link


Mac Download Link