Messages Stuck In Outbox


If emails are stuck in the Outbox, the below steps will assist you in alleviating this issue:

1. Open the message in the Outbox, then close the message.


2. Click on the message and press Delete.


3. Put Outlook in Offline Mode (File > work off-line).


4. Restart Outlook. 


5. You should be able to delete or move the e-mail to a different folder.
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Clearing/Re-Syncing Local Folders in Outlook 2013

  Messages that are moved from one folder to another, or deleted from a folder, may appear back...

Error When Performing a Send/Receive with Configured SMTP Alias Accounts

  Have you configured an SMTP Account to enable you to send as an alias? Are you receiving an...

Name Could Not be Matched To A Name In The Address List

  If you receive the error, "The Name could not be matched to a name in the address list." after...

Update, Repair or Uninstall Office Outlook 2013

   Do you need to Update, Repair or Uninstall Office (Outlook) 2013? The provided information is...

Cannot Send Attachments, Winmail.dat File Sent Instead

  Follow the steps below to prevent Outlook from attaching a Winmail.dat file when you send an...