Service Status Updates
  • SCHEDULED – CRM Maintenance – Friday, 8/16/19, 12:00 am EST (9:00 pm PST)

    A planned maintenance operation will be taking place on our Dynamics 365 CRM Environment. The planned start of the maintenance is 12:00 am EST (9:00 pm PST) on Friday, August 16, 2019. The upgrade is expected to take approximately 6 hours. During the upgrade there will be intermittent interruptions in the availability of the CRM service. An additional notification will be posted when the upgrade is complete.

  • RESCHEDULED – Planned DNS Servers Update

    The planned DNS Servers update has been rescheduled. This article will be updated with pertinent data as soon as the new time is scheduled _____________________________________________________________________________ We will be updating the servers that provide the DNS records for all addresses on the msexchangeoutlook.com domain on Wednesday, 8/14/19, at 10 pm EST (7 pm PST). This update is being made to facilitate a greater ease of management of these records. There is no anticipated downtime associated with this change. Customers may be prompted to re-authenticate once the change takes effect. Aside from the potential re-authentication, there is no required action to allow this change to take effect.

  • RESOLVED – Reflexion Service Delays

    UPDATE: As of 6:37 am EST, 7/31/19, Reflexion has removed they delayed outbound warnings for their services. However, inbound is still showing a delay at this time. We are continuing to monitor their system status and will update as soon as “inbound” mail show as completely resolved. As previously noted, no email has been lost, and all queued email should be delivered. Customers consuming Reflexion services may be experiencing delays on both inbound and outbound messages. Reflexion has ensured our team that their engineering team is actively working to resolve mail flow service. Once the issue is resolved on Reflexion’s side all queued messages will be delivered. No further action required is expected for end-users. Reflexion status updates can be monitored directly here: https://monitor.reflexion.net/system-health/